Coaching and Continuous Improvement Processes

In addition, coaches can support programs in adapting continuous improvement processes to achieve and sustain high-quality services. This support might include coaching on topics such as:

  • Visioning and goal-setting
  • Project management
  • Reflective supervision
  • Data-driven planning
  • Professional development planning for staff

Whether supporting individual learning goals or program quality goals, the coach's role is to build capacity to develop action plans, try out new skills and strategies, reflect on results and make course corrections based on what is learned.